The 10th International Conference on Interdisciplinary Business, Economy, Management, and Social Studies (10th IBEMS) was held successfully on September 9, 2026, conducted virtually via Zoom and streamed live on YouTube. The conference was organized by Research Synergy Foundation and the Department of Management, Faculty of Economics and Business, Universitas Airlangga, Indonesia, co-hosted by University of Economics Ho Chi Minh City (UEH), Vietnam.
IBEMS is an annual academic conference organized by Research Synergy Foundation. The conference carried the theme "Building Shared Futures; Bridging Business, Economy, Management," inviting researchers, lecturers, students, practitioners, and academicians to exchange and share their thoughts and findings across various spectrums in the field of business, economy, management, and social studies.
The 10th IBEMS successfully gathered speakers, presenters, scientific reviewers, session chairs, and participants from more than 22 countries around the globe, such as Indonesia, Republic of Korea, Malaysia, Vietnam, Cyprus, Philippines, Pakistan, Iraq, Taiwan, Cambodia, Iran, India, Bangladesh, Sri Lanka, Thailand, China, Egypt, Nepal, Uzbekistan, Nigeria, Russia, Switzerland, and many more.
In the session. With the list of presenters and research titles:
| Track Business | ||
| Paper ID | Presenter | Paper Title |
| 400365 | Roslan Ja'afar | Esg Rating Divergence and the Cost of Capital: A Conceptual Framework for Malaysian Listed Firms |
| BEM26108 | Muhammad waqas zafar | Building Sustainable Workplaces: Examining the Effect of Toxic Leadership Through Employee Silence on Organizational Citizenship Behavior |
| BEM26120 | Zainul Musthofa | Servant Leadership, Vitality, and Learning: Drivers of Customer-Oriented Behavior and Turnover Intention in Hospitality |
| BEM26123 | Tai Le | The Impact of AI-Chatbot Features on Consumer’s AI-Chatbot Acceptance Through Perceived Effectiveness: Evidence From Service and Retail on Social Media |
| Track Economics | ||
| Paper ID | Presenter | Paper Title |
| BEM26127 | Wafi Al-Suwaidi | The Dynamics of the Impact of Economic Policies on Singapore’s Economic Performance: An Econometric Analysis Using the ARDL Model for the Period 1990–2024 |
| BEM26106 | Linda Seprillina | The Role of Digital Economy and Community Development Financial Institutions in Employment-Driven Inclusive Growth: A Panel Regression Analysis of Java, Indonesia |
Track Business
Presenter: Muhammad Waqas Zafar
Paper Title: Building Sustainable Workplaces: Examining the Effect of Toxic Leadership Through Employee Silence on Organizational Citizenship Behavior
List of Questions:
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Wyonna Keith A. Arcilla: "In regards to toxic leadership is what other factors would result to a leader developing a toxic leadership mindset? Would that also be a variable in the research?"
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Muhammad Imran: "Your study shows employee silence mediates the relationship between toxic leadership and OCB. For organizations in Pakistan, what practical interventions can HR implement to break this cycle and encourage employees to speak up despite toxic leadership?"
Presenter: Zainul Musthofa
Paper Title: Servant Leadership, Vitality, and Learning: Drivers of Customer-Oriented Behavior and Turnover Intention in Hospitality
List of Questions:
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Wyonna Keith A. Arcilla: "May I ask in regards to the research is there other possible variables or factors not mentioned in the presentation besides customer oriented behaviour or learning that can affect the turnover intention of workers in regards to hospitality???"
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Daryn Banawis: "Aside from customer-oriented behavior and learning, what other factors could influence employees’ turnover intention in the hospitality industry?"
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Nicole Cabel: "In a high-stress industry like hospitality, what is one simple daily habit a manager can adopt to instantly show 'servant leadership' and boost team vitality?"
Presenter: Tai Le
Paper Title: The Impact of AI-Chatbot Features on Consumer’s AI-Chatbot Acceptance Through Perceived Effectiveness: Evidence From Service and Retail on Social Media
List of Questions:
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Daryn Banawis: "In service and retail businesses on social media, which chatbot feature—such as personalization, responsiveness, or accuracy—most strongly increases consumers’ perceived effectiveness and willingness to use AI chatbots?"
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Alfin Siddiq: "Did your study reveal any significant differences in how chatbot features impact perceived effectiveness when comparing the service sector to the retail sector on social media?"
Track Economics
Presenter: Linda Seprillina
Paper Title: The Role of Digital Economy and Community Development Financial Institutions in Employment-Driven Inclusive Growth: A Panel Regression Analysis of Java, Indonesia
List of Questions:
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Muhammad Imran: "You propose digital economy and CDFIs like microfinance and cooperatives as drivers of inclusive growth. For provinces in Pakistan like Balochistan with low digital penetration and high unemployment, which of these two drivers should be prioritized first to achieve employment-driven growth?"
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Daryn Banawis: "How can the digital economy and community development financial institutions work together to create more sustainable employment opportunities, especially for people in underserved communities?"
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Alfin Siddiq: "In measuring 'employment-driven inclusive growth,' did your model differentiate between high-quality formal employment and informal/gig-economy jobs created by the digital sector?"
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Joy Nkem: "Were there any limitations in the panel data or the model that you feel future research should address, particularly regarding the interaction between digital financial services and traditional community-based financial institutions?"
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